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Frequently Asked Questions (FAQS)

Question: I already have my site under a different provider.  Can you transfer the site for me?
Answer:
In most cases, we should be able to assist.  Please tell us some more about your site(s), provide link(s) to the sites and we will do our best to assist you.

Question: I need help with advanced configuration, site enhancement, search engine optimization etc.  Can you help me with this?
Answer:
  Yes, we can. Please see our Technology and Resource Development site for more information

Question: My site is not hosted on with hostingstore.co. Can you still provide consulting / support help?
Answer:
Yes we can.  We will need to know some more about what you need help with and we will provide you with a quote. We support outside sites that are not on our hosting platform.

Question: I am looking for someone who will create and manage / update my site for me?
Answer: Yes we can help you with that.  We are a full service web hosting and development company.  We can create your website for you and train you on how to update the site yourself.  If you prefer we can also update the site for you (content).  We also provide technical support with updating your website software (content mangement system).

Question: Do you recommend the use of any content management system?
Answer:
Yes, we recommend the use of Drupal - http://www.drupal.org and we develop many of our sites on this platform.

Question: Can I mail you a payment by money order or bank / cashiers check?  Do you accept moneygram or western union payments?
Answer: Yes we accept the above payments.  Go ahead and submit your order and choose "mail payment".  Note: your account will not be created until we have received funds from the bank.

Question: What happens when I go over the limits of my plan or need additional resources such as email addresses?
Answer:
As a short-term measure, we can make additional resources available.  If you will need additional resources for longer than a month or two, then you can upgrade your account to a plan with more features.  We can isolate and make available the additional specific resources you need such as more email addresses etc.

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